1. Introduction
Welcome to SANCTUM. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at sanctum@officialchackk.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform, or otherwise when you contact us. This includes:
- Name
- Email address
- Address
- Phone number
- Payment details for subscription
3. How We Collect Information
We collect information through:
- Direct Input: When you subscribe to our platform through a form or make a payment through Stripe.
- Tracking Technologies: We also use Facebook Pixels and similar technologies to track user activity and gather data.
4. Purpose of Data Collection
We use the information we collect or receive:
- To communicate with you
- For marketing purposes
- To provide and improve our services
- To improve user experience
5. Data Sharing Practices
We share your data with third parties to help us use your personal information as described above. We only share information with:
- Service Providers: We use tools such as Ghost, Stripe, GoHighLevel, and others to operate our system.
- Third-Party Services: Such as Facebook Pixels for tracking and analytics.
6. Data Storage and Security
Your data is stored on our CRM (GoHighLevel) and our own database (Boost.space). We implement security measures designed to protect your information from unauthorized access, use, or disclosure.
7. User Rights
While we currently do not have a detailed process for users to exercise their rights regarding their data, you can change your payment information through Stripe and update some user data through our portal. For further assistance, please contact us at sanctum@officialchackk.com.
8. Children's Privacy
Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
9. International Data Transfers
As an online platform, we may have users from around the world. While we do not specifically transfer data across borders, data may be accessed globally due to the nature of the internet.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you via email.
11. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at sanctum@officialchackk.com.